Bulgaria Property Owners Customer Care Policy

We take pride in what we do

At Bulgaria’s Finest we care passionately about what we do. We understand what the decision-making process is like for you and your family. Buying abroad can be a challenging process, throughout which you will need to feel accurately informed and supported. We strive to provide all possible information in order to ease this process for you, as we want you to be completely comfortable with your decision.

We believe in what we do, at providing excellent service and support to your throughout the entire process – it’s something we take genuine pride in.

We will only give you the opportunity to purchase property that we believe in. If we wouldn’t be prepared to invest ourselves, then it’s not suitable for our valued customers. In fact, we loved the Nicklaus golf, ski and spa resort so much, and believed in both the short term and long term potential of the Resort that our Managing Direct bought on the Resort himself – not one but two properties!

We believe in providing high quality opportunities that represent both sound property investment and a fantastic leisure experience.

Here’s what some of our customers have to say:

- Gary and Helen Lambert

"The idea of buying property in Bulgaria seemed very appealing, but also rather daunting because we were buying off-plan, the obvious language barriers, the different culture and the fact that Bulgaria was a developing market. I initially made contact with Jim at Bulgarias Finest, who impressed me because as an investor himself in Ibar, he was very knowledgeable about the development and the buying process and was able to answer all my queries very promptly. He also helped arrange our inspection trip to the site by liaising with Ibar, and making sure we were well looked after whilst in Bulgaria. Throughout the build process, Jim kept us informed of progress with regular telephone calls and e-mails, including sending us pictures of our property under construction, so that my wife and I could see the transformation for ourselves. Unlike other agents I have dealt with, Jim at Bulgarias Finest always returned my calls or e-mails very promptly, which may only sound like a little thing, but when you are investing thousands of pounds, it is reassuring to know that someone cares and is interested in your transaction as much as you are. If anyone is considering buying in Bulgaria, I couldn't recommend Bulgarias Finest highly enough to ensure a smooth hassle-free buying experience."
- Mr Mike O Hagan